How Kits works

Services, jobs and profiles can be viewed without registering. A free account is needed to use the chat and to post services or jobs.

Open the service or the freelancer's profile and press the message button. The conversation opens in the built-in chat. For jobs, the chat opens once the client accepts the application.

The whole interface is available in English, Georgian, Russian and Armenian; the language is switched in the site header.

Yes. Kits is not tied to one country: the work is done remotely, and clients and freelancers can register from anywhere.

Reviews come from finished work. When a project agreed in the chat is marked completed by the client, a rating card appears in that chat; the client gives 1 to 5 stars and can add a comment. A listing's rating is the average of all its reviews. Each person leaves one review per listing; rating it again replaces the earlier one.

There are four statuses: New seller, Experienced, Top rated seller and Top rated seller+. They rise automatically with the reviews on all your services: Experienced from 3 reviews with an average of 4.0 or higher, Top rated seller from 10 reviews and 4.5, Top rated seller+ from 25 reviews and 4.8. The status only goes up automatically, and you get a notification when it does.

Yes. Write to the administration through the Help center or the support chat and show that you do good work: a portfolio, completed projects, reviews from other platforms. The team checks it and can assign the status by hand. Or simply work on the site: every good review moves you forward.

Each page of results opens with up to two boosted listings, clearly labelled "Sponsored". The rest follow the sort you choose; by default, listings with more reviews rank higher, then those with a higher rating, then the more complete ones (photos, description, scope and a stated price), then newer ones. Every page also keeps one spot for a new seller, so newcomers without reviews still get seen.

Your first listing is free. Promotions such as "the first sign-ups get free listings" add bonus listings on top of that first free one. Further listings are paid, and you always see the price before publishing. A listing stays live for 30 days and can be renewed from your profile.

A project is the record of what a client and a freelancer agreed: the scope, price and due date, every change to them, the work handed in, revision requests and completion. Either side proposes it from the chat and the other accepts. Hiring a job applicant creates one automatically. Kits does not handle the payment; the price in a project is a record of your agreement.

Yes. When a project from your job is completed, the freelancer can rate you, and those reviews raise your status with their own thresholds: Experienced from 2 reviews with an average of 4.0 or higher, Top rated seller from 6 reviews and 4.5, Top rated seller+ from 15 reviews and 4.8. Chatting with applicants alone never gives a status. If your services earn a higher status, that one is shown.

No. For now a deal on Kits has no legal force. It is a reminder and a record: it describes what the client and the freelancer agreed (scope, price, due date), keeps the history of changes and has its own code, so both sides can refer to it. Kits is not a party to the deal and does not handle payments.